PIXEL & PAGE
Frequently asked questions
Shopping, requests, shipping, and payments at Pixel & Page.
Where does inventory come from?
The catalog reads current in-stock, priced inventory from our connected RetroLoot account. Stock and pricing are rechecked when checkout starts; keeping an item in your cart does not reserve it.
Can I pick up an order?
No. We are online only and ship all orders. Our former physical store is closed.
Can you find an item for me?
Submit an item request with the title, platform, condition preferences, and your contact/shipping information. A request is not a purchase or a guarantee of availability.
How do I pay for a requested item?
After reviewing availability, we can email a Stripe-hosted invoice. Check the item details, shipping, tax, and total, then pay securely using the invoice link.